Lightroom mobile HEIC import flattens colours

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When importing HEIC files to Lightroom Mobile on Android, the colours become less contrasty, like a different colour profile is being used. The issue cannot be replicated with jpegs and is not solved by changing the raw default settings (understandably).

See attached photos for an example.

Lightroom Mobile Android version 11.0.1

Samsung s10e Android 12

Android

A

Aleke

Community Manager

Hi @joexcm, welcome to the community!
Could you share a comparison of how the photo looks in the app on your end versus how it’s supposed to look? That’ll help us understand what’s happening. Thanks so much!
Alek

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*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

J

joexcmAuthor

Participant

Hi @Aleke, thanks for the swift reply!

Here's a video showing what happens. For some reason the app was loading slowly but that actually means the change from full colour to altered is nice and clear.

Thanks, Joe

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Screen_Recording_20251105_232322_Lightroom.zip

J

joexcmAuthor

Participant

Hi @Aleke, any update?

Thanks,

Joe

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