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Babar28371747ce54
Participant
February 13, 2025
Question

Lightroom mobile images lost

  • February 13, 2025
  • 1 reply
  • 132 views

I have been using the paid version of lightroom app for over two years and I had about 2000 pictures. Last week, when I opened the app, all photos seemed to have disappeared. Upon syncing to the cloud the app was only able to recover about 1200 images from the cloud, a lot of which I had previously deleted. In addition the pictures were unedited although I had edited them previously. Only photos upto the year 2023 are available and the year 2024 is missing. What to do?

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    February 13, 2025

    Hey, @Babar28371747ce54. Welcome to the Lightroom Community. I've checked the account you're signed in with, and you currently have an active subscription. 

     

    You can log in to Lightroom Web (https://adobe.ly/4aVkvHf) and check all the images syncing to the cloud. What has synced to the cloud will be available whenever you log in to Lightroom. 

     

    Let me know how it goes. Thanks!
    Sameer K

    (Type '@' and type my name to mention me when you reply)

    B
    Babar28371747ce54Author
    Participant
    February 15, 2025

    Those are not all of my images. I have lost about half of my images. The pictures seem to have disappeared from within the app locally.

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