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Salvatore5C45
Participant
October 26, 2020
Question

Lightroom mobile - increase cloud storage

  • October 26, 2020
  • 1 reply
  • 7812 views

I have 100Go space, is it possible to increase it?

    1 reply

    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    October 27, 2020

    If you have purchased a Lightroom subscription through the Google Play or iOS app stores, there is currently no plan there that allows a storage increase.  If you were to instead subscribe via adobe.com, storage upgrades are possible through thee adobe.com site.

    S
    Salvatore5C45Author
    Participant
    October 27, 2020
    Thank you.
    I exclusively do my post processing with lightroom mobile on iPad.
    Will the storage increase that I would subscribe via adobe.com be available when retouching my photos with my iPad or on my iPad it will still be limited to 100Go?
    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    October 27, 2020

    If you susbcribed to one of the Lightroom or Photography packages from adobe.com, this would include desktop and also mobile app usage, and if you added the optional 1024 GB storage, this would be used by all LR apps on desktop and mobile platforms.  

     

    If you try to add this additional storage from adobe.com while you remain subscribed to the mobile-only plan from the iOS app store, this will cancel your mobile plan but not automatically resubscribe you to Lightroom -- I'm inquiring with our backend teams if this is a bug, or perhaps working by design to avoid billing customers twice for the same service.  For now, I can tell you the cleanest way to add storage is to:
    - cancel your mobile app store subscription.  

    - resubscribe Lightroom on our site based on one of the plans described at https://www.adobe.com/creativecloud/photography/compare-plans.html, selecting the storage amount you need.

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