Lightroom Mobile (iOS): Video Editing Errors 20190613a (Save Preset) and 20190613b (Copy/Paste Settings)
- March 4, 2026
- 0 replies
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Is there a workaround for the following issue I’m experiencing?
I am encountering a dual-error bug specifically when editing video files on Lightroom for iOS. While photo editing works perfectly, video editing is restricted by two specific error codes that prevent any settings from being saved or moved.
Steps to Reproduce
- Open any video clip in the Lightroom mobile app.
- Apply edits (Light, Color, etc.).
- To trigger 20190613a: Attempt to "Create Preset" from the menu.
- To trigger 20190613b: Attempt to "Copy Settings" from the menu.
Observations
- Error 20190613a: Occurs specifically when attempting to Save/Create a New Presetfrom a video.
- Error 20190613b: Occurs specifically when attempting to Copy and Paste Settingsbetween clips.
- Photo functionality: Both actions work perfectly fine on photo files; the issue is strictly isolated to the video engine.
Troubleshooting Already Attempted (Persistent Across Accounts)
I have performed extensive troubleshooting to rule out local or account-level corruption:
- Full Reinstall: Deleted and re-downloaded the app from the App Store.
- Cache Purge: Cleared local storage and cache within app settings.
- Account Isolation: Created a completely new Adobe ID with a fresh trial; the errors persisted on this device regardless of which account was logged in.
- License Check: Confirmed active paid subscription and used "Restore Purchase."
Actual Result
The app blocks all "write" actions for video metadata, making it impossible to sync a "look" across multiple clips.
Expected Result
The app should allow copying settings from a video and saving presets based on video adjustments, just as it does for photos.
