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D
Dirk Bosman
Participant
October 18, 2025
質問

Lightroom Mobile Missing Adobe Neutral Preset: Why Profiles Differ from macOS

  • October 18, 2025
  • 返信数 2.
  • 250 ビュー

It's very weird. I use lightroom CC on my mac and it works flawlessly. However, Lightroom for mobile is crippled. It is *missing* adobe neutral preset and that is the one I stabdard use for importing files. On macOS it is no problem but importing on my iPhone gives an error: missing profile!

Please make the profiles the same on MacOS and mobile. There is *no* reason to cripple teh mobile app.

Dirk Bosman

返信数 2

C
Community Manager
Charlie.DCommunity Manager
Community Manager
October 28, 2025

Hello @Dirk Bosman 

I confirm I can see Adobe Neutral on both iPhone and iPad apps version 11.0

This profile is available under the Adobe Raw profiles, and displays only for Raw and DNG images.  I am attaching screenshots from my devices showing where to find them.

 

Is it possible you are trying to use HEIC or JPG images, which are common on mobile devices?  Adobe Neutral will not show for non-Raw images.

    CMass
    Community Manager
    CMassCommunity Manager
    Community Manager
    November 11, 2025

    @Dirk Bosman Wanted to check in and see if @Charlie.D response was helpful. If it helped, please mark it as correct so it can help others. Thank you! 

    ^CM

    D
    Dirk Bosman作成者
    Participant
    November 12, 2025

    It didn't help. In the mobile app the Adobe NEUTRAL preset in NOT available. No matter what kind of camera raw file I throw at it. The preset is honored if it is applied on the Mac although even then LR states it's unsupported. But starting the development on mobile can't be done with Adobe neutral preset! It is nowhere to be found.

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    October 23, 2025

    Hi, thanks for reaching out, and we're sorry about the delay in responding to you. 

    Please share the version of Lightroom you're using, along with the iOS version you're using on the iPhone. Also, which iPhone are you working on? What's the file format of the images you're importing into Lightroom? 


    Thanks,
    Nikunj

    D
    Dirk Bosman作成者
    Participant
    October 24, 2025

    v. 11.0.0 ED5A57/220

    ACR: 18.0 (2389) • WF: 7.5 • VF: 1.0.165 • CSDK: 10.7.2422

    Pure RAW files. Unprocessed.

    iPhone 16 Pro Max

    iOS 26.0.2 and iOS 26.1 (beta 4) / problem is the same -> no adobe neutral profile (like Lightroom on macOS does have

     

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