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AnthonyRayShane
Known Participant
March 18, 2019
Question

Lightroom Mobile not syncing with the cloud

  • March 18, 2019
  • 3 replies
  • 832 views

I was in a bar yesterday and had no wifi or mobile service, I took 48 pics with Lightroom Mobile and when I regained service it hasn't been able to sync.

It says the photos are pending synchronization but nothing happens.

This topic has been closed for replies.

3 replies

AnthonyRayShane
Known Participant
March 18, 2019

I just uninstalled and reinstalled and lost the pics... No big deal ...I knew I should have backed em up just figured they were on my phone somewhere. They were good pics too. Lol

Thanks for your help anyway.

Akash Sharma
Legend
March 19, 2019

Thanks for the update.

Glad you got it working.

~Akash

Akash Sharma
Legend
March 18, 2019

Hi AnthonyRaShane,

Sorry that Lightroom CC on mobile is not syncing images to the cloud. Which version of Lightroom CC mobile app are you using?

Please take a look at the below troubleshooting steps:

  • Sign out and then sign in to the Lightroom CC mobile app. For details, see Activate and deactivate Adobe Creative Cloud apps.
  • Ensure that your Lightroom for mobile app is up to date.
  • Ensure that your are running Lightroom on your desktop and Lightroom for mobile app on the same Internet WiFi network. Syncing is paused over the cellular network, if you've enabled Sync Only Over WiFi in Lightroom app's settings.

Let us know if that helps.

Thanks,

Akash

Sahil.Chawla
Adobe Employee
Adobe Employee
March 18, 2019