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Participant
September 3, 2026
Question

Lightroom Mobile on Android (Samsung Tab S7+, and S24Ultra) crashes when cropping.

  • September 3, 2026
  • 1 reply
  • 35 views

I have found that recently on both of my Android devices that Lightroom crashes unexpectedly. By crashes I mean either stalls restarts, or closes the app completely. 

I use two Android devices for editing. A Galaxy S24 Ultra 512GB model, and a Galaxy Tab S7plus.  Both seem to have the same issues. So it doesn't seem to be due to hardware restrictions. 

The most consistent issue I have found was due to cropping in lightroom. When editing and recomposing my shot via crop it will crash on either system. Not every time, just consistently enough to be annoying. 

 

Note: I have closed all other apps, and made sure this app is consistently on the latest version. I have also gone into system settings to "clean" the memory to free up memory for Lightroom. 

 

I have also faced freezes when using AI remove on Android. 

 

The worst part of all of this, is that the crashes often take versions, and lose edits when the app reopens. So time, and effort are lost, sometimes for multiple photos. This makes the lightroom on Android app essentially useless, as it is unreliable. Also of note: the Tab S7+ used to run fine. 

    1 reply

    Srishti Bali
    Community Manager
    Community Manager
    September 21, 2026

    Hi ​@Printice 

     

    Apologies for the delayed response. I’m hopeful that the issue has been resolved by now. If you’re still experiencing the crashes, could you please share the following details so we can investigate further?

     

    • The exact Lightroom Mobile version is installed on both devices.
    • The Android version on each device.
    • Does the cropping crash happen with all photos, or only certain file types or sizes (RAW, JPEG, etc.)?
    • Are the affected photos locally stored or synced from Lightroom cloud?
    • Approximately how much free storage is available on each device?

    Are there any particular crop actions that seem to trigger the crash more often, such as changing the aspect ratio, rotating, or straightening?

    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe