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S
suup87781219
Participating Frequently
May 18, 2020
Question

Lightroom mobile on IOS carsh & can't export photos after editing

  • May 18, 2020
  • 1 reply
  • 1049 views

Hello!

i'm using the Lightroom mobile app for iOS on my iPhone (XS max,  IOS version 13.4.1) and past few weeks app crash and freeze.  So I tried to uninstall and reinstall the app. Now another problem emerge,  I can't export pictures to camera roll anymore.

It worked (for the past year) fine until a few weeks ago.  It won't let me export any.

Please help me figure out what's wrong?

This topic has been closed for replies.

1 reply

C
Charlie.D
Inspiring
May 18, 2020

Hello
Does it help to go to the iOS Settings > Privacy > Files & Folders and enable for Lightroom? 

What kind of available storage amount do you have when you check iOS Settings > General > About?

S
suup87781219Author
Participating Frequently
May 19, 2020

Hi,

I went to iOS Settings > Privacy > Files & Folders but lightroom is not on the list but other apps are there. I have 209.5GB avaiable storage amount.

I
Ignacio B.
Participating Frequently
May 19, 2020

Hi,

Please try to logout and login again once you've verified that no imports or processing of images is running.
You can see it when tapping on the cloud icon.

Thanks,
Ignacio

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