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T
takumirl
Participant
October 23, 2019
Question

Lightroom Mobile Premium (For iPad) not working

  • October 23, 2019
  • 1 reply
  • 198 views

Hi, I've been subscribing to Lightroom mobile for few month and it works pretty well. The thing is this month I just missed and subscription payment and tries to renew my package. But then, Apple won't let me pay the subscription fee because it marks my subscription as a "Free Trial" and the premium feature still doesn't work. If you have any suggestions, please help me. Thank you.

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    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    October 23, 2019

    Hi there,

     

    Sorry that the Premium feature in Lightroom are not working as your Apple account is somehow showing it as free trial.

     

    Could you please take a look at this article https://helpx.adobe.com/in/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html and let us know if that helps?

     

    Thanks,

    Akash

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