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Hooman saghafi
Participant
July 7, 2024
Question

Lightroom mobile question

  • July 7, 2024
  • 1 reply
  • 141 views

I am using lightroom mobile, recently after editing my photo if i switch to library or another phot all my edits will be lost. I am using a Samsung S23 Ultra for my edits.

Thank you 

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
July 10, 2024

Hey, @Hooman saghafi. Welcome to the Lightroom Community. I'll need more info to help you figure this out. I've reviewed your account & you have an active subscription.

 

Please share more details, like the version of Lightroom, operating system details, screenshots & video recordings of what you see. As a primary troubleshooting step, right after you edit a image, click on the cloud icon & sync the edits to the cloud.

 

Log on to Lightroom Web (https://adobe.ly/3xdotLH) and check for all the images that have synced and uploaded to the cloud. Once you're sure everything is backed up to the cloud, try reinstalling Lightroom from the Galaxy Store or PlayStore, and let me know how it goes.

 

Thanks!
Sameer K

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