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Participant
October 6, 2026
Question

Lightroom Mobile says my Samsung Galaxy A13 is incompatible

Hello Adobe Lightroom Support,

I am unable to install Adobe Lightroom Mobile on my Samsung Galaxy A13.

Device details:
• Model: Samsung Galaxy A13 (SM-A135F/DS)
• Processor: Samsung Exynos 850
• RAM: 4 GB
• Storage: 64 GB
• Android version: Android 14
• One UI: 6.1
• Google Play Protect: Device is certified

When I open the official Adobe Lightroom app in Google Play Store, it says:
“This app won't work for your device” / “Your device isn't compatible with this version.”

I have already cleared the Google Play Store cache and data and restarted my phone, but the problem remains. Lightroom also does not appear in the Samsung Galaxy Store.

According to Adobe's current Lightroom Android technical requirements, my device meets the minimum requirements: ARMv8 processor, 4 GB RAM, 32 GB storage, and Android 8.x or later.

Could you please check why my Samsung Galaxy A13 (SM-A135F/DS) is being marked as incompatible and whether this compatibility restriction can be corrected?

I specifically need Lightroom Mobile because I use Lightroom presets and need to import and apply them on my phone.

I have attached screenshots showing the Google Play compatibility message and that my device is Play Protect certified.

Thank you.

 

    4 replies

    Participant
    October 27, 2026

    "Hello, I have the same problem on my Samsung Galaxy A13 (SM-A135F/DS). My phone has 4 GB RAM, 64 GB storage, and Android 14. Google Play Store says my device is not compatible with Lightroom, and Samsung Galaxy Store says the app isn't available in my country or region. I've already cleared the Play Store cache and restarted my phone. Has anyone found an official solution for this issue? Please help. Thank you.

    Translate
    Participant
    October 15, 2026

     

    "Hello, I have the same problem on my Samsung Galaxy A13 (SM-A135F/DS). My phone has 4 GB RAM, 64 GB storage, and Android 14. Google Play Store says my device is not compatible with Lightroom, and Samsung Galaxy Store says the app isn't available in my country or region. I've already cleared the Play Store cache and restarted my phone. Has anyone found an official solution for this issue? Please help. Thank you.।

    Translate
    Participant
    October 15, 2026

     

    "Hello, I have the same problem on my Samsung Galaxy A13 (SM-A135F/DS). My phone has 4 GB RAM, 64 GB storage, and Android 14. Google Play Store says my device is not compatible with Lightroom, and Samsung Galaxy Store says the app isn't available in my country or region. I've already cleared the Play Store cache and restarted my phone. Has anyone found an official solution for this issue? Please help. Thank you. 

    Translate
    Participant
    October 6, 2026

    Hello Adobe Lightroom Support,

    I am unable to install Adobe Lightroom Mobile on my Samsung Galaxy A13.

    Device details:
    • Model: Samsung Galaxy A13 (SM-A135F/DS)
    • Processor: Samsung Exynos 850
    • RAM: 4 GB
    • Storage: 64 GB
    • Android version: Android 14
    • One UI: 6.1
    • Google Play Protect: Device is certified

    Google Play Store says:
    “This app won't work for your device” / “Your device isn't compatible with this version.”

    I have already cleared the Google Play Store cache and data and restarted my phone, but the problem remains. Lightroom also does not appear in the Samsung Galaxy Store.

    According to Adobe's current Lightroom Android technical requirements, my device meets the minimum requirements: ARMv8 processor, 4 GB RAM, 32 GB storage, and Android 8.x or later.

    Could you please check why my Samsung Galaxy A13 (SM-A135F/DS) is being marked as incompatible and whether this compatibility restriction can be corrected?

    I specifically need Lightroom Mobile because I use Lightroom presets and need to import and apply them on my phone.

    Thank you.

    Translate