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A
Andreas28400603gfc0
Participant
February 14, 2023
Question

lightroom mobile subscription gekündigt... was passiert nun?

  • February 14, 2023
  • 1 reply
  • 496 views

Liebe Lightroom community,

 

ich habe meine Adobe Lightroom Mobile subscription gekündigt. Diese ist nun auch nicht mehr aktiv. Ich hatte ca 1,9GB an Bildern noch in meiner Adobe Lightroom App/Cloud.

Was passiert jetzt mit diesen Bildern?

Kann ich drauf vertrauen, das die nicht einfach nach 30 Tagen gelöscht werden?

Sind die in der Mobilen App gespeichert und somit nicht mehr in der Cloud?

 

Danke für eure Antworten und Entschuldigung falls dies schon irgendwo behandelt wurde.

 

Grüße

A.

This topic has been closed for replies.

1 reply

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
February 14, 2023

Typically, if you cancel or allow a subscription to expire and you are fully synced your images should remain in the cloud for up to one year. If you've manually deleted them or your Adobe ID's assets, they disappear more quickly.

Rikk Flohr: Adobe Photography Org
A
Andreas28400603gfc0Author
Participant
February 14, 2023

Thank you. However, I'm concerned about the images on my mobile device. Will it contain a full copy of my cloud images, if enough storage is available locally? 

C
Community Manager
Charlie.DCommunity Manager
Community Manager
February 14, 2023

As long as your original images and edits were previously synced to Lightroom cloud storage, you can continue to access those files and edits.  Rikk is correct that eventually, files may be removed from cloud storage for unpaid accounts.  

 

One way to ensure you always have the images on your local device is to add the desired images to an album in the Lightroom app, and then enable Store Locally in the settings for that album.  If you want to be sure to download original images then please disable "Only download smart previews" in Lightroom's main app Settings > Cloud Storage & Sync.  Leaving this enabled will download only high quality copies that we call "Smart Previews" and not original images.  

Another option that might interest you is a tool that allows you to download all your originals and edits from Lightroom Cloud storage to a Mac or PC desktop computer.  See: https://lightroom.adobe.com/lightroom-downloader

 

Hope this info helps!

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