Lightroom mobile subscription issues

Hey @Cecil29511392w7pd. Welcome to the Lightroom Community. I've reviewed the email account you used to sign up for the community.

Some old subscriptions are in an inactive & canceled state through the Samsung Store.

You can place a fresh order on the same email account: https://www.adobe.com/products/photoshop-lightroom/compare-plans.html 

If you need help placing an order, you can reach us via chat/call. Visit this page to initiate a chat from the chat bubble on the right corner of the page: https://adobe.ly/3GDuodt

Or Samsung Galaxy Store support if you have been charged to your account. Subscriptions purchased from the mobile app store are managed at the respective store. You can modify your subscription through the Apple App Store. Check this article to learn more about this: https://helpx.adobe.com/lightroom-cc/kb/manage-subscription-samsung-galaxy-store.html

Let us know how it goes. Thanks!

Sameer K

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>