Lightroom Mobile "The SSL certificate authority is not trusted"

I recently migrated all of my Lightroom data over to a student version provided by my University. When I try to use this new account on Lightroom Mobile I was given the error code "An error occurred while authenticating. The SSL certificate authority is not trusted." 

Im not sure what could cause this besides maybe restrictions on the schools end?

If anybody knows a solution to this issue please let me know. I use the mobile version frequently for on the go edits and mobile exports. 

 

Thanks,

Sean 

By @Sean5F84

Seme problem problem

I too face the similar issue everytime I log in to adobe lightroom. I tried to uninstall many apps to fix the error. Also uninstalled adboe lightroom, photoshop and photoshop express and reinstalled them. Tried to uninstall and repair vc++ redirection something from uninstall programs too. Still I have got the same problem. Also my JPJ files are not supported by Lightroom. I am not a technical person so don't know how to fix it. does anybody knows how to solve JPJ files issue too along with SSL problem.

Other

Muje lr me 

Solution: 

if you have an add blocker, turn it OFF. 

in cases where phone is rooted and people use AdAway, this will block the log in. Disable that, re-login and reenable. Problem solved!:)

In my case that problem only happens when I root my phone.

Unrooted I can log in without problems.

I have got the ERROR useing my Wifi with a Firewall and a DNS Filter. 

Trying to conntect via LTE was working.

Any issues with a Federated login needs to be communicated to your IT department.
They are the ones that can confirm on which side this issue occurs so that they can contact Adobe about it.

In case this would be a bug on the app side, please let us know what device and OS version you are using.

Thanks,
Ignacio

Moved to the Lightroom Mobile forum as there is slightly more staff interaction.

 It ma be best to also post on the following forum, which is monitored by the engineering team:
https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_mobile