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Lost4
Participant
June 11, 2020
Question

Lightroom mobile - Transfer Data to New Phone

  • June 11, 2020
  • 2 replies
  • 8763 views

I use the free version of the Lightroom Mobile app for Android. I got a new phone today and all my data is missing. Adobe Support told me I can transfer the data from my old phone. How do I do that? The guy at Verizon didn't know. Thanks. 

 

 

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    2 replies

    Theresa J
    Community Expert
    Theresa JCommunity Expert
    Community Expert
    September 1, 2022

    Do you have a backup of the old phone in the cloud somewhere? If so this is your best option for restoring the data inside of Lightroom. When you use the free version of Lightroom everything is stored in the app on the phone, not in the cloud.

    nikunj.m
    nikunj.m
    Legend
    June 12, 2020

    Hi there,

     

    With the free version of Lightroom mobile, the images and data do not sync across devices. You can export all the images from Lightroom mobile on your old device and then transfer them to the new phone using bluetooth or any other file transfer service. You can also do that using your computer.

     

    For your presets, you can either re-download the presets from the original source or apply the presets to a DNG image, then export the file as DNG with the edits of the preset applied to it. You can them import the exported DNG files to Lightroom on the new phone and re-create your presets using them.

     

    Hope this helps!

    Regards,

    Nikunj

      K
      karina25898293pda0
      Participant
      August 31, 2022

      If we can't re download the preset

      How do we apply preset to DNG Image and export as DNG? 

      Michael J. Hoffman
      Community Expert
      Michael J. HoffmanCommunity Expert
      Community Expert
      August 31, 2022
      quote

      If we can't re download the preset

      How do we apply preset to DNG Image and export as DNG? 


      By @karina25898293pda0

       

      You have to do that on the old phone that has the preset, and then transfer that DNG to the new phone. With the free version, that's your only option (unless you have the original preset files stored somewhere).

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