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J
Johnruexp
Known Participant
March 9, 2021
Question

Lightroom Mobile "Updating - needs to do some housekeeping..."

  • March 9, 2021
  • 1 reply
  • 1973 views

Hello,

 

When I open Lightroom Mobile on my iPad, I get the "Updating... Lightroom needs to do some housekeeping..." and spinner that stays onscreen for hours.

 

My first instinct is to RE-INSTALL LIGHTROOM. There is a warning that erasing Lightroom also erased "data." Am I putting any of my photos at risk?

 

Thanks

This topic has been closed for replies.

1 reply

C
Charlie.D
Inspiring
March 9, 2021

Hi @Johnruexp 

Before anything else, I recommend you first make a full iTunes/iCloud backup of your device so you can also restore today's files and apps on your device.

 

Then, I would next recommend some less dramatic troubleshooting steps before re-installing the app.

 

Does it help to simply force-quit the app and relaunch it?  

 

If you are a paid subscriber, do you see your most recent imports and edits in if you visit the Lightroom web app at https://lightroom.adobe.com/ ?  

 

Does it help to sign out and sign back in again?

J
JohnruexpAuthor
Known Participant
March 9, 2021

Somewhat ironically, my iPad has been telling me for weeks now that it can't back up. It successfully updated to the latest OS yestreday, but no change in how LR is acting.

 

I'm going to force -quit a few times.

 

I'm assuming, since I don't do my main work on LR mobile, that I could just reinstall the app and let the cloud repopulate the app once I sign in (no images are exclusively on the iPad - my iMac is home base).

 

Does that seem right?

 

 

C
Charlie.D
Inspiring
March 9, 2021

"my iPad has been telling me for weeks now that it can't back up."

I can't speak to that.. Best to look to Apple Support for help with that.  Doing a backup now would be ideal just so you have the option to restore everything to the same state, files et all, that you have on the device today.

 

My concern is Lightroom on your iPad may not be synced completely.  If you are confident that Lightroom Mac has all your latest imports, edits etc from your iPad, then yes, check if re-installing the iPad app helps overcome that error.

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