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A
AlexJames99
Participant
December 21, 2020
Question

Lightroom Montly sub. via Mac App Store Can't access in. Different ADOBE ID

  • December 21, 2020
  • 1 reply
  • 236 views

I've had Lightroom Monthly Subscription downloaded via Mac App Store for a year now, and Since December I can't access but I was charged (renews Jan.14 2021)  When trying to restore purchase, it says different Adobe ID and I tried with both my adresses. Help figure this out please!

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1 reply

greule
greule
Inspiring
December 22, 2020

I've just send you a private message with the Adobe-id which has the correct subscription applied. Hope this helps - Guido/ Lr Mobile QE

    A
    Alex5C9A
    Participant
    December 22, 2020

    Thank you Guido! 

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