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Participant
January 19, 2020
Question

Lightroom no longer importing photos from Canon camera

I've been using Lightroom on my MacMini for ages and the import is really easy and always works - click import from Canon 6D and hey presto they're there. But not today. I think it may have been updated recently, which could have caused an issue, but not sure. Now when I try to import the images I can still click on the camera (so it knows it's plugged in), but it says:

 

"No images that can be imported were found in the selected source"

 

Nothing has been changed with the settings on the camera, so what's happening?

 

I'm on Lightroom version 3.1

 

Any help gratefully received!

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1 reply

JohanElzenga
Community Expert
Community Expert
January 19, 2020

Let me guess: you use MacOS Catalina 15.2. There are problems with a camera that is connected by a cable in this version. There are a large number of threads in this forum about this problem already. Use a card reader instead. It should be fixed in Catalina 15.3. 

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-- Johan W. Elzenga