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simon_mpc500
Inspiring
February 3, 2025
Question

Lightroom not downloading - being told my Windows is not compatible, but it is the latest version

  • February 3, 2025
  • 1 reply
  • 109 views

When trying to download Lightroom, I'm being told to complete the install , I have to update my Operating System to Windows 11 (version 21H2 or later). My operating system is Windows 11, version 23H2. How can I fix this?

1 reply

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simon_mpc500Author
Inspiring
February 3, 2025

I am using Chrome to download

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
February 4, 2025

Hey, @simon_mpc500. Welcome to the Lightroom Community. I'll help you with this. 

Instead of using the browser, or web page, try installing the Creative Cloud desktop app directly: https://adobe.ly/3Z4RhBs

 

Follow the steps here if you need help with setting up the Creative Cloud desktop app: https://adobe.ly/4fKfwdA

 

Let me know how it goes. Thanks! 

Sameer K

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