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Participant
November 26, 2019
Question

Lightroom not recognizing cloud storage

  • November 26, 2019
  • 1 reply
  • 190 views

Hello,

i was using the all apps student offer with 100gb cloud storage. Since I reached the limit, I added the 1 tb additional storage. Online i can see the total storage of 1,1 TB, but Lightroom CC (on Mac and mobile) still says 100 Gb. I already tried to log me out and in again.

 

regards,

jeneeben

 

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1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
November 26, 2019

Hi Jeneeben,

Have you tried signing out and back into the apps and see if the storage refreshes?
Also, could you make sure that you're using the correct Adobe ID?

 

Regards,
Sahil