Lightroom not sending picture to photoshop

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My lightroom (cloud) is freezing

And now I can't send picture form lightroom to photoshop.,

Windows

nikunj.m

Legend

Hi, just checking in to see if you're still experiencing this behavior? If yes, please let us know, and we'll be happy to help.

Thanks,
Nikunj

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G

Gully32601863bx5yAuthor

Participant

Hi Nikunj,

I fixed that issue. Now my Lightroom is freezing. At times it's not allowing me to denoise or completely frozen. Should I uninstall and reinstall?

Gully

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nikunj.m

Legend

Hey, I'm glad that the initial issue was fixed. I'm curious to know what helped in that case.

Re-installing the app might help in this case. If you continue to experience the same behavior, please go to the Help menu in Lightroom, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us.

Thanks,
Nikunj

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nikunj.m

Legend

Hi, thanks for reaching out, and sorry about the delay in responding to you!

Could you share the version of Lightroom and Photoshop you're using, along with your computer's operating system? Did you start experiencing this behavior after an update? Are you getting an error or nothing happens when you try to use the Edit-in command?

To start, you can try reinstalling both apps to check if that makes a difference.

Thanks,
Nikunj

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G

Gully32601863bx5yAuthor

Participant

I uninstalled and reinstalled Lightroom and the problem still exist.

Gully

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