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wok5
wok5
Known Participant
November 6, 2022
Question

Lightroom on M1/M2MacBook Pro/Air eating up all memory in seconds…

  • November 6, 2022
  • 3 replies
  • 447 views

Good morning!

It is me again, with my still unresolved issue. To recap:
I have/had 4 MacBook/Airs:

M1 Air with 16GB RAM
M1 Air with 8GB RAM
M2 Air with 24 GB RAM
M1 MacBook Pro with 32 GB RAM.

The last two are my current Workstation/Travel- Computer.
On none of the above computers it is possible to run LR Cloud. (Classic runs fine).
Symptoms are always the same:
1.) Start LR
2.) Wait 30-90 secondes (depending on available RAM), LR stalls, the system throws an error: no more system memory available. At that point LR consumes up to 140GB of RAM, dpending on the maschine.
3.) Force quit
After start of LR and until stall I can do nothing, Preferences can not be opened, etc.

I have done everything: fresh install, fresh library, fresh computer, fresh user, wait several hours, etc. Does anyone know how to contact Adobe and get usable software?

Thanks for any help, tip, etc.

This topic has been closed for replies.

3 replies

J
Community Expert
Jao vdLCommunity Expert
Community Expert
November 16, 2022

Hi @wok5 I posted instructions on how to reset your account in another thread.

wok5
wok5Author
Known Participant
November 6, 2022

In all of my testing one (and only one) thing stays the same: My Adobe Account. Is there a way to "reset" an account?
Syncing, whatever.

Thanks!
Wolfgang

wok4_new
wok4_new
Participating Frequently
November 16, 2022

Sorry, me again:

I am posting now under a new account. I canceled my first an ordered a new one. That worked for some hours, now I am back to "normal".

90 Seconds, Memory is used up.

 

Ok, now it gets strange:
LAN-Cable disconnected, WLAN off, Start LR: uses around 600MB RAM, stays that way.
Switching on WLAN, adding a photo, doing corrections, syncing to cloud: uses around 1,88GB RAM, stays that way.
Quitting LR and restarting with WLAN on: Memory immediately starts running full (>140GB in 90 seconds)

Same with only LAN-Cable.
Switching of WLAN/disconnecting LAN after start of LR does not stop the rapid loss of RAM.
It has to do with LR on startup getting in the cloud and running wild.

BTW: Its several Macs on several different Networks, two WLANs, ohne mobile Hotspot, two LAN-Networks.

Thanks for help

Wolfgang

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