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ccarlson16
Participant
August 17, 2021
Resuelto

Lightroom on PC and Phone

  • August 17, 2021
  • 2 respuestas
  • 1344 visualizaciones

I purchased Lightroom on my phone earlier this year. Can I use that on my laptop, or do I need to purchase it again for the secondary device?

Mejor respuesta de JP Hess

If you purchased a subscription for just Lightroom Mobile, that does NOT include a subscription for Lightroom Desktop for the computer. However, if you subscribe to either the photography plan which includes Lightroom Classic and Lightroom Desktop as well as Photoshop or the Lightroom Desktop plan it will also include a subscription to Lightroom Mobile  for your phone.

2 respuestas

JP Hess
JP Hess
Inspiring
June 5, 2022

I don't work for Adobe; I'm just another user like yourself. But I suspect after this much time it's unlikely that you can get a refund. Here is a link to the Adobe help center where you can contact Adobe and inquire about changing your subscription:

https://helpx.adobe.com/support.html 

JP Hess
JP HessRespuesta
Inspiring
August 18, 2021

If you purchased a subscription for just Lightroom Mobile, that does NOT include a subscription for Lightroom Desktop for the computer. However, if you subscribe to either the photography plan which includes Lightroom Classic and Lightroom Desktop as well as Photoshop or the Lightroom Desktop plan it will also include a subscription to Lightroom Mobile  for your phone.

M
Matthew247385550zli
Participant
June 5, 2022

So I shouldn't have purchased Lightroom for my phone. Can I get  A refund?

 

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