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Participant
February 22, 2020
Question

Lightroom on Windows 10 Pro

  • February 22, 2020
  • 2 replies
  • 454 views

Hello, i just instalet Lightroom  on Windows 10 Pro 64, there was no issue with instalation, i`m able to open Lightroom, but when i try to open a picture to edit it closed automatcly with no error mentioned.

I reinstaled many times but same issue also i resterted my Laptop.

I tried to contact customer care, but they pass me from one to another with no result.

Somebody knows what`s going on or what should i do?

Thanks in advance.

This topic has been closed for replies.

2 replies

99jon
Legend
March 1, 2020

Have you added photos to Lightroom from a folder on your computer?

Are they correctly sync’d and backed up – click the cloud icon (top-right) to check.

Are you choosing a thumbnail and then clicking the edit button (just below the cloud icon) to open the slider controls?

 

Rob_Cullen
Community Expert
Community Expert
February 23, 2020

Which Lightroom Version NUMBER?

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Participant
March 1, 2020

Lightroom 3.2, last version of Lightroom.