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Participant
May 10, 2021
Question

Lightroom photos are missing with new account

  • May 10, 2021
  • 1 reply
  • 220 views

I was using an individual account for Adobe Creative Cloud, but our company switched to a team account with separate emails. Now that I'm logged in with the correct email address I no longer have access to my old photo library.  Is there a way to access my old photos with my new account?

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1 reply

Michael J. Hoffman
Community Expert
Community Expert
May 10, 2021

In Lightroom, you can sign into your original account and migrate assets to your new enterprise account. See these pages for details:

 

Manual Asset Transfer (Adobe Help)

Automated Asset Migration (Adobe Enterprise Help)