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AOKSIMPLYORGANIZED
Participant
January 27, 2023
Question

Lightroom Premium free trial not working

  • January 27, 2023
  • 1 reply
  • 182 views

I signed up for LR Premium and received confirmation that I was subscribed but my account will not let me use the Premium features.  

    This topic has been closed for replies.

    1 reply

    E
    Community Manager
    Elmira PendletonCommunity Manager
    Community Manager
    January 27, 2023

    Hello @AOKSIMPLYORGANIZED,

    Please make sure that you're logging to Lr account with the same email you have purchased your subscription with.

    If that doesn't resolve your issue, try contacting Adobe Customer Care at  https://helpx.adobe.com/contact.html, click on the live chat link (the lower right corner) and type “Agent” into the chat field to bypass the initial chat bot.

     

    Thank you,

    Elmira

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