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Lively_Coral5FEF
Participant
Sep 14, 2024 6:30 AM UTC
Question

Lightroom Premium is unavailable

I subscribed to Lightroom Premium yesterday and it was working fine until the morning, but in the afternoon I couldn’t use Lightroom to edit RAW on my Galaxy S23+. It showed that I didn’t have a subscription, but I checked Google Play and it was normal. I need to get back to work as soon as possible.

    4 replies

    selondon
    Community Expert
    selondonCommunity Expert
    Community Expert
    Sep 14, 2024 6:55 AM UTC

    You could try Restore Purchase:

    https://helpx.adobe.com/uk/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html#:~:text=For%20Android%20devices-,Launch%20the%20Lightroom%20app%20on%20your%20mobile%20device.,screen%2C%20tap%20Restore%20your%20purchase.

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    Lively_Coral5FEFAuthor
    Participant
    Sep 14, 2024 6:59 AM UTC
    • No, it's didn't work

       

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    sydney_6917
    Participating Frequently
    Apr 4, 2025 12:27 AM UTC

    Have you find a solution to this? I'm having the same issue

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