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Participant
June 22, 2023
Question

Lightroom Premium nicht verfügbar

Hallo zusammen, ich habe über Apple pay Lightroom premium gekauft und es nicht verfügbar. Abgebucht wurde es allerdings. 

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2 replies

greule
Inspiring
June 23, 2023

@Susann30664354hy8q Hi. Ich habe dir gerade eine private Nachricht geschickt mit deinem account auf dem die subscription läuft. Hoffe damit läuft es jetzt. Beste Grüße, Guido /Lr QE

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Sameer K
Community Manager
Community Manager
June 22, 2023

Hey, @Susann30664354hy8q.

Welcome to the Lightroom Community. I've reviewed the account you signed in to the community with & couldn't find a subscription from Appstore.

 

The respective app store manages subscriptions from the mobile app store. You can contact their support channels if you've been charged already. Here is a link to contact our team via live chat or call for account or payments-related issues.

 
Thanks!
Sameer K
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