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Participant
Nov 9, 2025 5:04 PM UTC
Question

Lightroom premium not working in iPhone

Hello, purchased premium subscription via my iPhone, but is doesn't work.

2 replies

Participant
Nov 11, 2025 3:28 AM UTC

I don't think that this would help, 'cause first time I have re login with my account - and everything worked, but for one day. Then problem got back and nothing helped relogin, subscription cancelling and app reinstall. 

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Sameer K
Community Manager
Community Manager
Nov 10, 2025 12:18 PM UTC

Hey, @Festive_videographer5292. Welcome to the Lightroom community. I reviewed your account for the community and found an inactive subscription for Lightroom.

 

The respective app store manages subscriptions from the mobile app store. If you've already been charged, you can contact their support channels. Check this page for help with managing your subscription to the AppStore: https://adobe.ly/4cgs5gj

 

This should help. Give me a heads-up if it does. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

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