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Maybelline_217
Participant
Jul 10, 2024 12:23 AM UTC
Question

Lightroom premium subscription not working

I purchased the Lightroom premium subscription but the app doesn't recognize it. What do I need to do to make it work? 

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1 reply

Adobe Employee
Charlie.D
Adobe Employee
Jul 10, 2024 4:32 PM UTC

Hello @Maybelline_217 

 

I see a valid Lightroom Mobile subscription for the account here that you used to post for help.  Are you seeing this work OK now?

If not, does it help to sign out and then sign back in?  Be sure to use the Apple sign-in method to access your paid account.

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