Lightroom repeatedly crashing on start up
- October 6, 2024
- 0 replies
- 158 views
Hi
I am using a Mac (macOS Ventura v13.7 up to date) and recently Lightroom desktop (cloud version) has started to crash repeatedly. First it was after a few minutes of being very slow, now its on start up of program.
I have tried several thing - reinstalling LIghtroom, deleting library, clearing and maximising cache, resetting preferences, checked disk for errors with disk utility. After deleting library Lightroom doesnt crash immediately and starts to update library from cloud. but as soon as I try to add new photos iut will crash again and then crash on start up. It is very frustrating. Please help
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Translated Report (Full Report Below)
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Process: Adobe Lightroom [1386]
Path: /Applications/Adobe Lightroom CC/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom
Identifier: com.adobe.lightroomCC
Version: 7.5 (7.5)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 502
Date/Time: 2024-10-06 21:11:10.3448 +0800
OS Version: macOS 13.7 (22H123)
Report Version: 12
Anonymous UUID: 59CCD549-BB93-5B3B-FA36-DE4C2BD94F77
Time Awake Since Boot: 1700 seconds
System Integrity Protection: enabled
Crashed Thread: 45 com.apple.coremedia.rootQueue.47 Dispatch queue: vtdecoder-callback-queue-0x7f9eba56f8e0
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000011f03a020
Exception Codes: 0x0000000000000001, 0x000000011f03a020
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1386]
VM Region Info: 0x11f03a020 is not in any region. Bytes after previous region: 1052705 Bytes before following region: 1093600
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
CoreAnimation 11d4b2000-11ef39000 [ 26.5M] rw-/rwx SM=PRV
---> GAP OF 0x20c000 BYTES
CoreAnimation 11f145000-11f1a0000 [ 364K] rw-/rwx SM=PRV
