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Andrianna26188454xk24
Participant
September 19, 2022
Question

Lightroom says saying 'we can't verify your subscription status' (macOS)

  • September 19, 2022
  • 1 reply
  • 193 views

I can't access my Lightroom app on my Macbook it's saying we can't verify your subscription status and I've followed the troubleshooting guide and still no luck! 

 

 

 

{Title edited by Moderator}

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1 reply

Ranjisha Sengupta
Ranjisha Sengupta
Legend
September 20, 2022

Hi there, 

 

Thanks for reaching out. Which version of Lightroom and macOS are you using? Did you try re-login to the application? What are the troubleshooting steps that you've tried so far? 

Let us know if the suggestion in this discussion helps: https://community.adobe.com/t5/enterprise-teams-discussions/can-t-verify-subscription-status/td-p/11565941.

 

Regards,

Ranjisha

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