Skip to main content
iwannerdance
iwannerdance
Participant
May 15, 2019
Answered

Lightroom slows my computer

  • May 15, 2019
  • 1 reply
  • 3412 views

I'm an hobby photographer who has enjoyed learning and using Creative Cloud (especially Lightroom). But I've had one dealbreaker struggle with it: It really slows down my computer. Like, it takes almost an hour for it to do anything when I wake it up. I'm using an iMac desktop from 2015, running iOS, latest version. I update and install software updates as soon as they're available. I've spoken with Adobe about this and they just tell me to update CC, which I do regularly, but even getting the computer to function so that I can update LR takes forever because it's just so painfully slow.

I'm pretty sure CC is the culprit because I've uninstalled it and the computer works fine. Then I reinstalled it and had the same issues. I've reached the point where I've uninstalled LR, cancelled my CC subscription and have been looking for alternatives, but nothing comes close to the features that CC offers. It's such a great program, but I just can't imagine continuing to pay for something that causes so much frustration. Am I alone here? Has anyone else experienced this?

Thanks!

      This topic has been closed for replies.
      Correct answer Akash Sharma

      Hi iwannerdance,

      Sorry that Lightroom is slowing down your computer while using the application. That isn't a great user experience, let us help make it right.

      Could you please let us know the version of Lightroom you had installed on your computer?

      Please uncheck the option "use graphics processor" under the Preferences> Performance menu in Photoshop and see it the issue persists.

      I'd recommend that you check out this article to troubleshoot the GPU in Photoshop: Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

      On top of that, I would suggest that you check out this help article to optimize the app's performance: Optimize Lightroom performance

      Let us know how it goes.

      Thanks,

      Akash

      1 reply

      Akash Sharma
      Akash SharmaCorrect answer
      Legend
      May 15, 2019

      Hi iwannerdance,

      Sorry that Lightroom is slowing down your computer while using the application. That isn't a great user experience, let us help make it right.

      Could you please let us know the version of Lightroom you had installed on your computer?

      Please uncheck the option "use graphics processor" under the Preferences> Performance menu in Photoshop and see it the issue persists.

      I'd recommend that you check out this article to troubleshoot the GPU in Photoshop: Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

      On top of that, I would suggest that you check out this help article to optimize the app's performance: Optimize Lightroom performance

      Let us know how it goes.

      Thanks,

      Akash

        iwannerdance
        iwannerdanceAuthor
        Participant
        May 15, 2019

        Hi Akash, I was using the Lightroom Desktop application as part of the Creative Cloud monthly subscription. I currently do not have a CC subscription anymore, however I may try to re-download and install and use some of your tips. If these issues are related to updates as Adobe has suggested to me in the past, would it be better to make sure updates auto-install, or does that create more background processing that can slow the computer down?

        Thanks for your input.

        LE

        JP Hess
        JP Hess
        Inspiring
        May 15, 2019

        If you don't currently have a subscription, I question whether you will receive any updates or upgrades. What exact version of Lightroom do you have installed?

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices