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ExoStudios
Participant
November 1, 2022
Question

Lightroom stalls with the 'need to do some housekeeping' message

  • November 1, 2022
  • 1 reply
  • 526 views

Everytime I launch up Lightroom CC it gets stuck on the "Updating... Lightroom needs to do some housekeeping" thing.

Ive uninstalled all adobe products off my computer and back on. Freshly updated creative cloud and lightroom. Ive tried using old versions of lightroom as well and the problem keeps persisting. I am on Windows 11. Can someone please help... I really need to get these products out.

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
November 2, 2022

Welcome to the Lightroom Community. I'd love to help you figure this out.

 

If Lightroom had worked on this machine in the past, before further troubleshooting, we need to ensure you have all the data backed up locally or on the cloud.

You can log on to Lightroom Web (https://lightroom.adobe.com) to check and confirm everything is synced.

 

Try these steps:

Go to the following location

  • C:\Users\<Username>\AppData\Local\Adobe\Lightroom CC\Data
  • Press Windows + R key to open the Run dialogue & type this location

    %localappdata%\Adobe\Lightroom CC\Data

     

  • You'll find a folder inside it with a long cryptic string of numbers and letters (for example, d1a4f88d2b534c7d91022136fd182532). Open that folder.
  • In the folder, delete all the files named Managed Catalog.[anything]. Also, delete the Previews.db file.
  • Launch Lightroom.

 

Let me know how it goes,

Thanks!

Sameer K

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