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Participant
Sep 27, 2025 3:30 AM UTC
Question

Lightroom stuck on 'preparing' while exporting

LRCC - cannot export any photos, after clicking destination and export, it perminantly gets stuck on 'Preparing 0/[x]', and never progresses. 

 

I've alt-shift opened to reset preferences, i've turned off GPU acceleration, i've set the album as 'offline accessible', I can't seem to find any solution. Same result when trying to export as a JPG, PNG, or when trying different harddrives, etc.

 

I've restarted the computer, checked for new updates or drivers, nothing is helping.  Not sure what to do, thanks!

 

2 replies

nikunj.m
Legend
Oct 18, 2025 4:46 PM UTC

Hi, just checking in to see if you're still experiencing the same behavior. If yes, please let us know and we'll be happy to help. 


Thanks,
Nikunj

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Sameer K
Community Manager
Community Manager
Oct 8, 2025 11:20 AM UTC

Hey, @friendly_serendipity6399. Welcome to the Lightroom Community. I'll need more information to help you figure this out. 

Please share the system info from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here.

 

Has this started since a recent update? Have you changed your operating system's default folders to customized locations on other drives? 

 

Does this happen with images imported recently?

Awaiting hearing from you. 

Thanks!

Sameer K
(Type '@' and type my name to mention me when you reply)

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