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Caraleigh
Participant
March 5, 2022
Question

Lightroom Stuck on Remix Intro Screen

  • March 5, 2022
  • 1 reply
  • 186 views

Launched LR 5.2 this morning on my Windows 11 (22000.527) laptop as I usually do and today a pop-up introducing Remix came up and will not go away.

 

Choosing the 'Skip' or 'Browse Remixables' buttons do nothing. I have had to force close the app with the task manager and by using end task, since the program will not close another way. I restarted LR 5.2 which did not fix the issue and I also restarted Windows; the problem still exists. 

 

The program is currently unusable. I was headed to a job and wanted to set up my albums beforehand, so I am in a bit of a jam. I am not sure if there is a fix for this besides perhaps uninstalling the program and reinstalling.  

 

This topic has been closed for replies.

1 reply

Rob_Cullen
Community Expert
Community Expert
March 7, 2022

Try resetting Lightroom's preferences-

Instructions here:

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .