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Participant
January 5, 2021
Question

Lightroom subscription not working on iOS device

  • January 5, 2021
  • 1 reply
  • 188 views

Mi suscripción está activa en iTunes , pero al app no me permite usar las funciones premium 

This topic has been closed for replies.

1 reply

Akash Sharma
Legend
January 5, 2021

Hi there,

 

Sorry that Lightroom mobile subscription is not working even after you've renewed it. As you're using an iOS device, would you mind restoring the purchase as mentioned in this article? Link: https://helpx.adobe.com/in/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

If you have tried that already, sign out of the Lightroom app and then sign back in. 

 

Let us know the outcome.

 

Thanks,

Akash