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Participant
November 19, 2020
Question

Lightroom subscription says expired but it’s not

  • November 19, 2020
  • 2 replies
  • 227 views

My Lightroom mobile app says that it's expired and I cannot use any of the premium features, however I have the subscription through Apple and it's renewed monthly.  Currently it's set to renew again on 12/1/2020.   Can someone help?

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2 replies

Inspiring
November 19, 2020

Hi Chelsea, I see your account has Lightroom subscription purchased through the Mac app store.  For help with this, please reach out to Adobe Support directly. Visit https://helpx.adobe.com/contact.html, sign in, and then click the chat button at the bottom right.

Nancy OShea
Community Expert
Community Expert
November 19, 2020

[Moderator moved from Using the Community (forums) to Lightroom Mobile.]

 

Nancy O'Shea— Product User & Community Expert