Lightroom Sync Issues macOS

Forum|Forum|6 years ago
December 2, 2019
1 reply
275 views

Hi,

I try sync my library via Wi-Fi, but I don't see any changes online yet after 12 hours. Is there somewhere a detailed sync log about the last files?

Bye

Moe

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Sahil.Chawla

Adobe Employee

Hi Moe,

Welcome to the Adobe Community!

As you're facing sync issues with Lightroom, could you please let us know the version of Lightroom you're using? You can check that by going to Help > System Info

Also, you will see a sync errors tab here if there are some confilicting files: https://lightroom.adobe.com/

Dou have any videos in the library? Could you try removing them and then check if the sync is working?

You may also check that the Sync is not paused inside Lightroom by clicking on the Cloud icon on the top right corner.

Let us know how it goes.
Regards,
Sahil

T

theiMoeAuthor

Known Participant

Hi Sahil,

I use the latest Lightroom version for Mac OS X. For sure the library includes videos. The last 8 hours Lightroom synced about 100 images and videos, but there are still 24k left. I see 24k sync errors. Why is it sooooo slow? The internet connection can't be the reason.

Bye

Moe

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