Skip to main content
V
Vicky2895769185sg
Participant
March 19, 2023
Question

Lightroom Synchronised Error

  • March 19, 2023
  • 1 reply
  • 273 views

Hi there,

This is so frustrating, while my sister logins Lightroom account using her institutional adobe account using my tablet, all my pictures, edits and presets has been automatically synchronised to her account and I lost all my file from my accounts. Is this a rare case? Currently and getting frustrated, if some could able to fix this issue please let me know how to fix this problem. This is so bad.

This topic has been closed for replies.

1 reply

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
March 20, 2023

Have you tried logging your sister's account out and logging back in with your account?

Rikk Flohr: Adobe Photography Org
V
Vicky2895769185sgAuthor
Participant
March 20, 2023
Yes, then I got realized my account is empty
Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
March 20, 2023

If you are subscribed, can you log in at https://lightroom.adobe.com and see if your files are present in the cloud?

 

If you are not subscribed, I suspect your images are not recoverable unless you've backed up your device via a desktop computer recently. 

Rikk Flohr: Adobe Photography Org
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices