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Davide_Chiazzese7504
Participant
February 4, 2025
Question

lightroom transfer

  • February 4, 2025
  • 1 reply
  • 94 views

Hi there! I had creative cloud and lightroom on a personal account and have now migrated to a school account but an old client is asking to re-download her photos but I no longer have access to that personal account - is there anything that can be done?

 

1 reply

A
Community Manager
AlekeCommunity Manager
Community Manager
February 4, 2025

Hi @Davide_Chiazzese7504! 👋 Welcome to the community!

For this particular issue, I recommend reaching out directly to Customer Support, as you might need to share some account info for them to assist you. You can contact support by clicking here and typing "agent" in the chat field (lower right of the screen).

Thanks a lot! Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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