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Participant
April 27, 2026
Question

Lightroom UI Freezing Issues on Windows 11: Main Screen and Filmstrip Unresponsive

  • April 27, 2026
  • 1 reply
  • 3 views

On windows 11, I keep having UI issues where the main screen and the bottom part where we move between pictures stop reacting to what album or picture i am in

    1 reply

    CMass
    Community Manager
    Community Manager
    April 27, 2026

    Hey @julesd34324828,

    It sounds like this issue could be related to your GPU, but we’ll need a bit more information to better understand what’s going on.

    Could you please share your system information? You can find it in Lightroom by going to Help > System Info. If you’re able to attach that to your reply, it will help us take a closer look at your setup.

    In the meantime, it would be helpful to check whether the Graphics Processing Unit (GPU) is contributing to the problem. When you have a moment, try temporarily disabling the GPU and see if that changes the behavior. This guide walks you through the steps: https://adobe.ly/3Qreqwa

    If you’ve already tried any troubleshooting steps, feel free to include those as well. Knowing what you’ve tested so far can help us narrow things down more quickly. Please also share any screenshots or recordings that could help us determin the issue.

    ^CM