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Participating Frequently
Oct 25, 2024 2:47 PM UTC
Question

Lightroom using unlimited amount of ram when editing photos

App works on lightroom 6.5 and 7.0. anything newer and the program will use more and more ram until the system itself begins to page, and lead to remarkably slow operation and lightroom crashes. 

 

Contacted support and they ran through all troubleshooting steps, getting onto senior team who are reviewing a memory dump file (26GB file, as i only have 32GB of ram the system i can't go higher). absolutely no progress. 

 

This issue is present on a system running, an AMD Ryzen CPU and a Radeon GPU, also present on an Intel CPU, Nvidia GPU system. It happens on windows 10, it happens on windows 11, it happens with completely new drivers, and up to date software. it happens on a clean install of the OS and adobe creative cloud. (by clean, i mean clean OS installation, and using Creative cloud cleaner to remove all traces of adobe software on the machine.)

 

I have no plugins active and no external apps interacting with the application.

 

This issue persists if editing local files, and if editing cloud files. It happens whether the cloud backup is active or paused. It happens with the GPU acceleration turned on and turned off.

 

It is a bugged program, with many other cases of it being reported. 

 

Adobe needs to focus on the important aspects of writing computer software, Getting it to run affectivly and efficiently.

 

I have photos attached to showcase this ram usage. To get the results, simply, load up Task manger, boot up lightroom. see it sit nice and static. Then select some photos, click enhance, then do the default settings to denoise them (this gives a photo one by one to edit, so produces repeatable and discrete changes to the system memory usage, making it clear when more is being used and why) then watch as the ram steps up slowly until you have none left.

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7 replies

Participating Frequently
Nov 4, 2024 11:05 AM UTC

Issue occurs when just making any edits, i went through less than 100 photos editing exposure and white balance. no cropping, no masking, nothing else. Furthermore when it was elevated to this position, the app began to stop working. ie not allowing me to draw a mask, exiting full screen mode when cropping things.

 

First 3 screenshots are showing the basic editing process. and then after that i had to restart the app, and then the next two show further usage.

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Community Manager
Oct 28, 2024 7:54 PM UTC

Thank you for bringing this to our attention. We are looking at ways to reign in memory use in our next release. It's very helpful to know that Denoise in particular is a problem for you. I am curious if you run into high memory use without extensive use of Denoise.

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Participating Frequently
Oct 28, 2024 8:00 PM UTC

Hi there, 

Current big ram eeatersthat I have found are,  denoise, masking, spot healing (haven't tested gen fill, remove or clone stamp).

 

And just in general when editing a batch of photos it progressively increases the burden on hardware resources.  The small increase over many photos does then make it hard to specify if any aspect of lightroom runs without overusing the ram.

 

Please let me know how I can help get this program actually running smoothly.  Happy to run extensive tests as have a few folders of photos I need to edit.  So can edit and check performance for specific things as I go. If that's helpful

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Participant
Nov 2, 2024 5:40 PM UTC

This is a problem since at least a year. Adobe doesn't fix it. The only solution is to restart it frequently.

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Participant
Oct 27, 2024 4:50 PM UTC

This is also happened in macOS

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brianmatiash
Community Manager
Oct 28, 2024 9:16 PM UTC

Thanks for confirming this on the Mac. Can you provide the hardware that you're using?

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Software Quality Engineer, Lightroom
Participating Frequently
Oct 26, 2024 5:16 PM UTC

Still an issue, today started to page when doing spot healing. How is this marketed to profesionals when it cannot handle a proffesional workload. This is editing, 3 photos, in a local folder of ~30 images.  with only other thing on pc running (other than the os) is a browser to play music.

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