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Jan 22, 2026 9:09 AM UTC
Question

Lightroom v9.1 Launch Error

I am encountering a persistent issue with Lightroom Desktop (v9.1) on Windows 11. The app fails to launch and displays two error messages: "invalid capture index" and "can only init the Organize Module once."

System Info:

  • OS: Windows 11 (fully updated)

  • Version: Lightroom v9.1

What I have tried so far:

  • Restarted my PC and checked Task Manager (no duplicate processes found).

  • Attempted to reset preferences using the Alt+Shift shortcut.

  • Performed a clean uninstall and reinstalled the app through Creative Cloud.

  • Checked AppData folders, but the issue remains.

      

8 replies

Srishti_Bali
Legend
Jan 22, 2026 11:52 AM UTC

Hi @614_%8450

 

Thank you for reaching out. I appreciate your patience with this issue. Could you please confirm when this problem began? Have there been any recent changes to your system, such as the installation of new antivirus software, web extensions, product updates, or operating system updates? Was version 9.1 functioning correctly before this issue arose?

 

Regards,

Srishti

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614_%8450Author
Jan 22, 2026 3:11 PM UTC

Hi @Srishti Bali14648992 

The problem started yesterday. Lightroom v9.1 was functioning correctly until I installed and used ImagenAI. It worked fine for a few hours, and then Lightroom suddenly started showing these errors. (ImagenAI still works fine and can access my data)

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MassC
Legend
Jan 22, 2026 11:27 PM UTC

Hey @614_%8450

 

Thank you for confirming. Since Lightroom may open it all the way to collect a diagnostic log, you'll need to do the following.

  1. Launch Lr to see the error, then quit.
  2. Grab the file at /Users/[USERNAME]/Library/Application Support/Adobe/Lightroom CC/lrcc_console.log 

Please attach that log to your response. Thank you! 

^CM

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