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Participating Frequently
June 10, 2026
Question

Lightroom web, can not upload photos

  • June 10, 2026
  • 1 reply
  • 0 views

Lightroom web, uploading photos is stuck. Shows uploaded 100%, but nothing. Any ideas what to do? Edit: even photos uploaded to LR app won’t open… Edit #2: LR web gives an error proxy image / file is missing. 

    1 reply

    Claire H.
    Community Manager
    Community Manager
    June 10, 2026

    Hi @Eero_Niilola4345, thanks for reaching out to the Lightroom Community Forums! This is definitely odd behavior across all the apps. Let’s try a few basic troubleshooting steps: 

    1. Restarting the apps, both LrWeb and Lr desktop version. Restart Lightroom on the device where the issues are occurring. This can sometimes resolve temporary glitches.

    2. Check sync status: In Lightroom, click the cloud icon at the upper-right corner to check the sync status. Ensure that syncing is complete.

    3. Reset your Lightroom preferences: https://adobe.ly/4o7JADQ

    4. Reinstall the apps using the Creative Cloud Desktop app.

    If none of these steps work for you, can you send your system info, a screen recording of the issue, and a numbered list of the exact steps needed to replicate it? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. I hope this helps! ^CH

    Participating Frequently
    June 10, 2026

    Hi, thanks proxy issue etc seems to be okay now, can edit normally and all in sync, just takes a little time when opening photos that all edits shown and small image (file preview) not shown or updated after edit, please see screen shot below. And uploading seems to take time; not an expert and with all due respect, but seems to be problem with cloud, all will be synced, just takes time.