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3 replies

Ranjisha Sengupta
Legend
Aug 15, 2023 6:58 PM UTC

Hi @Антон Севастьянов 

 

Welcome to the community! We understand it can be disturbing, let's try to fix this.

Which version of Lightroom are you using? Do you see any error messages? Can you please share screenshots of what you see?

We're here to help, just need a few details.

 

Best,

Ranjisha

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Participant
Nov 15, 2024 2:40 AM UTC

Hello,

I'm trying to open Lightroom 1990-2024 and I get the initial panel but it crashes after 4 seconds, never loading.

Please help.

 

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Rob_Cullen
Community Expert
Community Expert
Nov 16, 2024 11:43 AM UTC

@diane_1929  "1990-2024" looks like patent info. You would be better to start a new forum post-

Please include the following in your question:
Adobe product and Version number.
A Screenshot of the info panel from MENU: Help/System Info...
Operating system and Version number
The full text of any Error Message(s)
What you were doing when the problem occurred
Screenshots of the problem.

 

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Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .