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Arkadi Frolov
Arkadi Frolov
Participant
February 22, 2026
Question

Lightroom Web Save and download not work

  • February 22, 2026
  • 1 reply
  • 47 views

After Google KeyPass was enabled for authentication, all requests started to return 401/403 errors, and now it is impossible to save or download files.

    1 reply

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    February 22, 2026

    Is this a Photoshop issue, or with all apps and the operating system? 

    Are you unable to install or update Photoshop perhaps?

    This tells you how to remove Google pass key, but we need to be absolutely sure that we are talking about the same thing.  So I would be inclined to give us a more detailed account of what is happening?  

    When do you see the 401/103 error?

    What are you doing when you see it?

    are you using Windows or Mac, and what version?

    The more detail the less chance we’ll all have of making your issue worse.

     

     

    Arkadi Frolov
    Arkadi FrolovAuthor
    Participant
    February 22, 2026
    1. I am using web app Lightroom 
    2. My OS Mint, my browser - last version Chrome
    3. I am tried to clear cache, Google pass store in Chrome. Still not work for me
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