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Participant
April 24, 2021
Question

Lightroom will not connect to microsoft store

  • April 24, 2021
  • 1 reply
  • 883 views

So yesterday lightroom was connecting to the microsoft store, but today it is not, i have tried troubleshooting and also uninstalling it and reinstalling it. I keep getting this message when i open lightroom app on my desktop computer which is a hp windows 10 " cannot connect to the Microsoft store" can someone help me on to why it is doing this and I can not get into lightroom. I have tried everything I can think of. Please help me. 

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1 reply

Rob_Cullen
Community Expert
Community Expert
April 24, 2021

Lightroom v4.2 (the Desktop App on a Windows-PC or Mac computer) is available by subscription to a 'Lightroom Plan' direct from Adobe. It does not use or need the Microsoft Store.

Why would you expect it to?

 

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
Participant
May 1, 2021

i understand that, that's what was confusing as well, but i figured it all out myself and go it working

Participant
August 16, 2021

How did you get it to work?? I am getting the same thing and cannot seem to get the app to cooperate.