Skip to main content
A
Anderz_is_back
Participant
November 14, 2024
Question

Lightroom wont show photos on app only browser (WIN 11)

  • November 14, 2024
  • 1 reply
  • 392 views

Hello, 

 

I have been trying to use lightroom recently and have been having issues my laptop is updated to win 11 and isnt displaying the photos on the app but when in browser it shows the images I had "the graphics processor as encountered an unrecoverable error." show up and I reset my preferances, updated graphics card, deleted and reinstalled lightroom, and cleared the cache. I am still finding the images either not loading or showing up as a white image in the side view i can see the photos are existing and browser mode supports the proof of the images existing. System info:

Lightroom version: 8.0 x64 [ 20241003-1027-def78b5 ] (Oct 3 2024)
NGL Version: 1.39.0.9
WF Version: 7.0 f8231de
VF Version: 1.0.150
HIL Version: 40501
CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0
PH Version: 5.0

Operating system: Windows 11
OS Version: Windows 11 Home (2009)
Application architecture: x64
System architecture: x64
Computer model: HP OMEN Gaming Laptop 16-ae0xxx / Intel(R) Core(TM) i7-14700HX
Logical processor count: 28
Processor speed: 2.3 GHz
Built-in memory: 14039.8 MB
Real memory available to Lightroom: 14039.8 MB
Real memory used by Lightroom: 757.7 MB (5.3%)
Virtual memory used by Lightroom: 1061.1 MB
Memory cache size: 0.0 MB

Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 15
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 82MB / 7019MB (1%)
Camera Raw real memory: 82MB / 14039MB (0%)

Display: 1920x1080
System DPI setting: 120 DPI
Dark Mode: No
Desktop composition enabled: Yes
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce RTX 4070 Laptop GPU (32.0.15.6614) - 8 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\roobu\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\roobu\AppData\Local\Adobe\Lightroom CC\Data

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
November 14, 2024

Hey, @Anderz_is_back. Welcome to the Lightroom Community. I'll help you figure this out. 

 

Your machine has two GPUs: the power-saving Intel UHD Graphics and the high-performance Nvidia RTX 4070.

 

Please try these two suggestions:
1 - Update the graphics drivers using Intel's auto-detect program, as Nvidia GPU drivers are updated already.

2 - Follow step 6 in the content here to configure the default GPU for Lightroom: https://adobe.ly/49YQSCI

 

After you update the GPU drivers, try the steps below and check how it goes. The GPU info & Logs location on Windows is %APPDATA%\Adobe\CameraRaw. A shortcut to get to this folder on Windows is:

  • Press the Windows + R
  • Enter %APPDATA%\Adobe\CameraRaw

    SameerK_0-1684329421513.png

     

  • Rename the GPU & Logs folder in this directory by adding .old at the end. (GPU.old & Logs.old)
  • Launch Lightroom again.

Let me know how it goes. Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

A
Anderz_is_backAuthor
Participant
November 15, 2024

Hello, @Sameer K I followed the steps and when I loaded lightroom the photos still didnt show and not too long after opening lightroom crashed I grabbed the following info from the crash report:

 

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="20.1.0.202408221004_ffa31df" clientVersion="20.1.0.202408221004_ffa31df" applicationName="Adobe Lightroom" applicationVersion="8.0" build="20241003-1027-def78b5" source="Windows-Client" crashType="n/a">
<time year="2024" month="11" day="15" hour="13" minute="20" second="24" timeoffset="600" timezone="West Pacific Standard Time" crsessionduration="45"/>
<user guid="834b2335-a6a9-481e-ac43-262fc5cbc056"/>
<system platform="Windows 11 Home" osversion="11.0" osbuild="22631" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="14039" machine="Intel(R) Core(TM) i7-14700HX" model="Intel64 Family 6 Model 183 Stepping 1" cpuCount="28" cpuType="8664" cpuFreq="2304 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="2047 MB" caption="Intel(R) UHD Graphics" description="Intel(R) UHD Graphics" driverDate="20240819000000.000000-000" driverVersion="32.0.101.5972" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_A788&#38;SUBSYS_8CC0103C&#38;REV_04&#92;3&#38;11583659&#38;2&#38;10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
<gpuinfo availability="Off Line" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce RTX 4070 Laptop GPU" description="NVIDIA GeForce RTX 4070 Laptop GPU" driverDate="20241106000000.000000-000" driverVersion="32.0.15.6614" videoModeDescription="" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_2820&#38;SUBSYS_8CC0103C&#38;REV_A1&#92;4&#38;292F88C&#38;0&#38;0008" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFADF7C614C">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFADF7C614C" symbolname="AgD2DImage::Make"/>
<stackStatement index="1" address="0x00007FFADFAC5262" symbolname="AgD2DImage::Make"/>
<stackStatement index="2" address="0x00007FFADFAD788E" symbolname="AgVFVideoPlayerWin::getCurrentSettingFromVFPlayer_L"/>
<stackStatement index="3" address="0x00007FFB85BF532D" symbolname="lua_getstack"/>
<stackStatement index="4" address="0x00007FFB85C18568" symbolname="luaopen_table"/>
<stackStatement index="5" address="0x00007FFB85BF6114" symbolname="lua_resume"/>
<stackStatement index="6" address="0x00007FFB85C450F9" symbolname="AgThrowProgramError"/>
<stackStatement index="7" address="0x00007FFB85BF61BE" symbolname="lua_resume"/>
<stackStatement index="8" address="0x00007FFB85BE87C3" symbolname="luaopen_base"/>
<stackStatement index="9" address="0x00007FFB85BF532D" symbolname="lua_getstack"/>
<stackStatement index="10" address="0x00007FFB85C184FE" symbolname="luaopen_table"/>
<stackStatement index="11" address="0x00007FFB85C450F9" symbolname="AgThrowProgramError"/>
<stackStatement index="12" address="0x00007FFB85BF5FAF" symbolname="lua_resume"/>
<stackStatement index="13" address="0x00007FFB85BE7E4D" symbolname="luaopen_base"/>
<stackStatement index="14" address="0x00007FFB85BE7C40" symbolname="luaopen_base"/>
<stackStatement index="15" address="0x00007FFB85BF532D" symbolname="lua_getstack"/>
<stackStatement index="16" address="0x00007FFB85C184FE" symbolname="luaopen_table"/>
<stackStatement index="17" address="0x00007FFB85C450F9" symbolname="AgThrowProgramError"/>
<stackStatement index="18" address="0x00007FFB85BF5FAF" symbolname="lua_resume"/>
<stackStatement index="19" address="0x00007FFB85BE7E4D" symbolname="luaopen_base"/>
<stackStatement index="20" address="0x00007FFB85BE7C40" symbolname="luaopen_base"/>
<stackStatement index="21" address="0x00007FFB85BF532D" symbolname="lua_getstack"/>
<stackStatement index="22" address="0x00007FFB85C184FE" symbolname="luaopen_table"/>
<stackStatement index="23" address="0x00007FFB85BF6114" symbolname="lua_resume"/>
<stackStatement index="24" address="0x00007FFB85C450F9" symbolname="AgThrowProgramError"/>
<stackStatement index="25" address="0x00007FFB85BF61BE" symbolname="lua_resume"/>
<stackStatement index="26" address="0x00007FFB85BE3610" symbolname="lua_pcall"/>
<stackStatement index="27" address="0x00007FFB4AAFD973" symbolname="private_load_AgEventLoopUtils"/>
<stackStatement index="28" address="0x00007FFB4AAFC635" symbolname="HandleIdleTasks"/>
<stackStatement index="29" address="0x00007FFB4AAFC1CA" symbolname="WaitMessageWhileHandlingMainThreadAction"/>
<stackStatement index="30" address="0x00007FF69E74900F" symbolname="GetAppInstance"/>
<stackStatement index="31" address="0x00007FFADFE8F455" symbolname="unknown"/>
<stackStatement index="32" address="0x00007FFADFEC2450" symbolname="unknown"/>
<stackStatement index="33" address="0x00007FF69E4424B2" symbolname="gudeVersion"/>
<stackStatement index="34" address="0x00007FFBA7A3259D" symbolname="BaseThreadInitThunk"/>
<stackStatement index="35" address="0x00007FFBA82AAF38" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000023AA02D1501"/>
<register name="RBX" value="0xFFFFFFFF80000000"/>
<register name="RCX" value="0x0000023AA02D159B"/>
<register name="RDX" value="0x000000983931EDB0"/>
<register name="RSI" value="0x0000000000000000"/>
<register name="RDI" value="0x000000983931EDB0"/>
<register name="RSP" value="0x000000983931EC70"/>
<register name="RBP" value="0x000000983931ED70"/>
<register name="RIP" value="0x00007FFADF7C614C"/>
<register name="EFL" value="0x0000000000010206"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

<binaryImageSet>
<binaryImage start="0x00007FF69DC10000" end="0x00007FF69FAFA000" path="adobe\lightroom.exe" version="8.0.0.0"/>
<binaryImage start="0x00007FFBA8250000" end="0x00007FFBA8467000" path="ntdll.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA7A20000" end="0x00007FFBA7AE4000" path="kernel32.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA5BB0000" end="0x00007FFBA5F69000" path="KERNELBASE.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA7BF0000" end="0x00007FFBA7F7F000" path="combase.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA5550000" end="0x00007FFBA5661000" path="ucrtbase.dll" version="6.2.22621.3593"/>
<binaryImage start="0x00007FFBA7020000" end="0x00007FFBA7134000" path="rpcrt4.dll" version="6.2.22621.4249"/>
<binaryImage start="0x00007FFBA5A40000" end="0x00007FFBA5BA6000" path="crypt32.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA5710000" end="0x00007FFBA5738000" path="bcrypt.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFBA6380000" end="0x00007FFBA6457000" path="oleaut32.dll" version="6.2.22621.3672"/>
<binaryImage start="0x00007FFB9A570000" end="0x00007FFB9A57A000" path="version.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFBA5670000" end="0x00007FFBA570A000" path="msvcp_win.dll" version="6.2.22621.3374"/>
<binaryImage start="0x00007FFBA6EF0000" end="0x00007FFBA6F97000" path="msvcrt.dll" version="7.0.22621.2506"/>
<binaryImage start="0x00007FFBA6FA0000" end="0x00007FFBA7011000" path="ws2_32.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFBA59D0000" end="0x00007FFBA5A3C000" path="wintrust.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB4B080000" end="0x00007FFB4B23A000" path="adobe\CRClient.dll" version="20.1.0.0"/>
<binaryImage start="0x00007FFB4AC30000" end="0x00007FFB4B075000" path="adobe\Headlights.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFBA66E0000" end="0x00007FFBA688E000" path="user32.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA59A0000" end="0x00007FFBA59C6000" path="win32u.dll" version="6.2.22621.4460"/>
<binaryImage start="0x00007FFB9F030000" end="0x00007FFB9F166000" path="winhttp.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA7140000" end="0x00007FFBA7169000" path="gdi32.dll" version="6.2.22621.4036"/>
<binaryImage start="0x00007FFBA7F80000" end="0x00007FFBA8027000" path="sechost.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA5740000" end="0x00007FFBA585B000" path="gdi32full.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA6E00000" end="0x00007FFBA6EB2000" path="advapi32.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA71A0000" end="0x00007FFBA7A16000" path="shell32.dll" version="6.2.22621.4460"/>
<binaryImage start="0x00007FFBA62C0000" end="0x00007FFBA631E000" path="shlwapi.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA60B0000" end="0x00007FFBA6255000" path="ole32.dll" version="6.2.22621.3958"/>
<binaryImage start="0x00007FFBA7AF0000" end="0x00007FFBA7BE9000" path="SHCore.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA48A0000" end="0x00007FFBA48E3000" path="sspicli.dll" version="6.2.22621.3810"/>
<binaryImage start="0x00007FFBA3FB0000" end="0x00007FFBA3FDD000" path="IPHLPAPI.DLL" version="6.2.22621.1"/>
<binaryImage start="0x00007FFBA4750000" end="0x00007FFBA4784000" path="ntmarta.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB9FA80000" end="0x00007FFB9FAAB000" path="dwmapi.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB4AAE0000" end="0x00007FFB4AC2C000" path="adobe\substrate.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFB85BE0000" end="0x00007FFB85C92000" path="adobe\AgKernel.dll"/>
<binaryImage start="0x00007FFB4A9B0000" end="0x00007FFB4AADF000" path="adobe\branch_io_toolkit.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFB495B0000" end="0x00007FFB49B86000" path="adobe\ui.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFADFC10000" end="0x00007FFAE017C000" path="mfc140u.dll" version="14.32.31332.0"/>
<binaryImage start="0x00007FFBA6070000" end="0x00007FFBA60A1000" path="imm32.dll" version="6.2.22621.3374"/>
<binaryImage start="0x00007FFB8DE30000" end="0x00007FFB8E0C2000" path="comctl32.dll" version="6.10.22621.4391"/>
<binaryImage start="0x00007FFB92D50000" end="0x00007FFB92DDD000" path="msvcp140.dll" version="14.38.33135.0"/>
<binaryImage start="0x00007FFB91790000" end="0x00007FFB91C8E000" path="wininet.dll" version="11.0.22621.4391"/>
<binaryImage start="0x00007FFB97670000" end="0x00007FFB9768D000" path="VCRUNTIME140.dll" version="14.38.33135.0"/>
<binaryImage start="0x00007FFB97690000" end="0x00007FFB9769C000" path="VCRUNTIME140_1.dll" version="14.38.33135.0"/>
<binaryImage start="0x00007FFB9C4E0000" end="0x00007FFB9C4FA000" path="wkscli.dll" version="6.2.22621.4249"/>
<binaryImage start="0x00007FFBA4170000" end="0x00007FFBA417C000" path="netutils.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFB825B0000" end="0x00007FFB825C9000" path="netapi32.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFBA2DD0000" end="0x00007FFBA3002000" path="dbghelp.dll" version="6.2.22621.3593"/>
<binaryImage start="0x00007FFB810C0000" end="0x00007FFB812B0000" path="urlmon.dll" version="11.0.22621.4169"/>
<binaryImage start="0x00007FFB9D6C0000" end="0x00007FFB9D6C7000" path="MSVCP140_CODECVT_IDS.dll" version="14.38.33135.0"/>
<binaryImage start="0x00007FFB9F830000" end="0x00007FFB9F8E1000" path="uxtheme.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA41C0000" end="0x00007FFBA420E000" path="authz.dll" version="6.2.22621.3235"/>
<binaryImage start="0x00007FFB71080000" end="0x00007FFB710C9000" path="ndfapi.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB4A3E0000" end="0x00007FFB4A6EE000" path="adobe\wichitafoundation.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFBA5F70000" end="0x00007FFBA606F000" path="comdlg32.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB80C60000" end="0x00007FFB80F1E000" path="iertutil.dll" version="11.0.22621.4391"/>
<binaryImage start="0x00007FFBA6370000" end="0x00007FFBA6378000" path="normaliz.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB821C0000" end="0x00007FFB821E8000" path="srvcli.dll" version="6.2.22621.4249"/>
<binaryImage start="0x00007FFB676F0000" end="0x00007FFB67B39000" path="uiautomationcore.dll" version="7.2.22621.4391"/>
<binaryImage start="0x00007FFB9B820000" end="0x00007FFB9BE0E000" path="d2d1.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB9D050000" end="0x00007FFB9D2C3000" path="DWrite.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB9BE10000" end="0x00007FFB9C067000" path="d3d11.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB8E140000" end="0x00007FFB8E2FA000" path="GdiPlus.dll" version="6.2.22621.4455"/>
<binaryImage start="0x00007FFB821A0000" end="0x00007FFB821BE000" path="mpr.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB9C520000" end="0x00007FFB9C661000" path="dsreg.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB4A8E0000" end="0x00007FFB4A9A2000" path="adobe\libssl-3-x64.dll" version="3.0.12.0"/>
<binaryImage start="0x00007FFAE03E0000" end="0x00007FFAE0841000" path="adobe\libcrypto-3-x64.dll" version="3.0.12.0"/>
<binaryImage start="0x00007FFB80870000" end="0x00007FFB8088C000" path="wdi.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB9F970000" end="0x00007FFB9FA67000" path="dxgi.dll" version="6.2.22621.4036"/>
<binaryImage start="0x00007FFB72370000" end="0x00007FFB72392000" path="adobe\zlibwapi.dll" version="1.3.0.1"/>
<binaryImage start="0x00007FFBA4DF0000" end="0x00007FFBA4E02000" path="msasn1.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFBA5860000" end="0x00007FFBA58DB000" path="bcryptPrimitives.dll" version="6.2.22621.4317"/>
<binaryImage start="0x00007FFBA3450000" end="0x00007FFBA3D53000" path="windows.storage.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA3310000" end="0x00007FFBA344F000" path="WinTypes.dll" version="6.2.22621.3810"/>
<binaryImage start="0x00007FFBA4640000" end="0x00007FFBA4658000" path="kernel.appcore.dll" version="6.2.22621.3958"/>
<binaryImage start="0x00007FFBA5240000" end="0x00007FFBA528E000" path="cfgmgr32.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFBA6460000" end="0x00007FFBA6510000" path="clbcatq.dll" version="2001.12.10941.16384"/>
<binaryImage start="0x00007FFB9E840000" end="0x00007FFB9E941000" path="propsys.dll" version="7.0.22621.4391"/>
<binaryImage start="0x00007FFBA5480000" end="0x00007FFBA54AB000" path="profapi.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA8030000" end="0x00007FFBA8190000" path="msctf.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB9A960000" end="0x00007FFB9A970000" path="wbemprox.dll" version="6.2.22621.3672"/>
<binaryImage start="0x00007FFB9A8E0000" end="0x00007FFB9A960000" path="wbemcomn.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFB911E0000" end="0x00007FFB911F4000" path="wbemsvc.dll" version="6.2.22621.3672"/>
<binaryImage start="0x00007FFB912A0000" end="0x00007FFB91398000" path="fastprox.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB8F800000" end="0x00007FFB8F81D000" path="amsi.dll" version="6.2.22621.3527"/>
<binaryImage start="0x00007FFBA4B50000" end="0x00007FFBA4B78000" path="userenv.dll" version="6.2.22621.3527"/>
<binaryImage start="0x00007FFB8EA00000" end="0x00007FFB8EA87000" path="mc-sec-plugin-x64.dll" version="1.3.1303.0"/>
<binaryImage start="0x00007FFBA4DA0000" end="0x00007FFBA4DBB000" path="cryptsp.dll" version="6.2.22621.3672"/>
<binaryImage start="0x00007FFBA45A0000" end="0x00007FFBA45D5000" path="rsaenh.dll" version="6.2.22621.4249"/>
<binaryImage start="0x00007FFBA4CB0000" end="0x00007FFBA4CBC000" path="CRYPTBASE.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB7D1C0000" end="0x00007FFB7D276000" path="Windows.FileExplorer.Common.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA6EC0000" end="0x00007FFBA6EDF000" path="imagehlp.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB84470000" end="0x00007FFB8455B000" path="Windows.StateRepositoryPS.dll" version="6.2.22621.4036"/>
<binaryImage start="0x00007FFB9A970000" end="0x00007FFB9A9AD000" path="windows.staterepositoryclient.dll" version="6.2.22621.4036"/>
<binaryImage start="0x0000023A9BAF0000" end="0x0000023A9BBDF000" path="adobe\WFCore.dll"/>
<binaryImage start="0x0000023A9BBE0000" end="0x0000023A9BC5D000" path="adobe\WFSQLite.dll"/>
<binaryImage start="0x0000023A9AC20000" end="0x0000023A9AC3D000" path="adobe\WFWeb.dll"/>
<binaryImage start="0x00007FFB765A0000" end="0x00007FFB765C8000" path="edputil.dll" version="6.2.22621.3527"/>
<binaryImage start="0x0000023A9BC60000" end="0x0000023A9BFF4000" path="adobe\WFOzClient.dll"/>
<binaryImage start="0x0000023A9C000000" end="0x0000023A9C005000" path="adobe\WFImaging.dll"/>
<binaryImage start="0x00007FFB766B0000" end="0x00007FFB766DD000" path="cldapi.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFB35250000" end="0x00007FFB35266000" path="virtdisk.dll" version="6.2.22621.3672"/>
<binaryImage start="0x00007FFBA4D40000" end="0x00007FFBA4D89000" path="wldp.dll" version="6.2.22621.4036"/>
<binaryImage start="0x00007FFB7D120000" end="0x00007FFB7D13D000" path="smartscreenps.dll" version="6.2.22621.4111"/>
<binaryImage start="0x00007FFB48D60000" end="0x00007FFB48DDD000" path="shdocvw.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB76A20000" end="0x00007FFB76B11000" path="Windows.Storage.Search.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB6AB20000" end="0x00007FFB6ABCC000" path="appresolver.dll" version="6.2.22621.4111"/>
<binaryImage start="0x00007FFB845E0000" end="0x00007FFB84640000" path="Bcp47Langs.dll" version="6.2.22621.3672"/>
<binaryImage start="0x00007FFB9A9B0000" end="0x00007FFB9AAED000" path="Windows.System.Launcher.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB9CA80000" end="0x00007FFB9CB13000" path="msvcp110_win.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB9B6E0000" end="0x00007FFB9B6FA000" path="windows.staterepositorycore.dll" version="6.2.22621.4036"/>
<binaryImage start="0x00007FFB95D40000" end="0x00007FFB9636C000" path="OneCoreUAPCommonProxyStub.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB82EE0000" end="0x00007FFB82F9D000" path="StructuredQuery.dll" version="7.0.22621.4391"/>
<binaryImage start="0x00007FFB9EAC0000" end="0x00007FFB9EB57000" path="apphelp.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB692A0000" end="0x00007FFB692BA000" path="NetworkExplorer.dll" version="6.2.22621.3527"/>
<binaryImage start="0x00007FFBA4B20000" end="0x00007FFBA4B46000" path="gpapi.dll" version="6.2.22621.3810"/>
<binaryImage start="0x00007FFB840A0000" end="0x00007FFB84150000" path="OneCoreCommonProxyStub.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB9AC60000" end="0x00007FFB9AC92000" path="cryptnet.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFBA0070000" end="0x00007FFBA007D000" path="winnsi.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFBA6EE0000" end="0x00007FFBA6EE9000" path="nsi.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFBA8190000" end="0x00007FFBA820D000" path="coml2.dll" version="6.2.22621.3672"/>
<binaryImage start="0x00007FFB9F600000" end="0x00007FFB9F7B0000" path="windowscodecs.dll" version="6.2.22621.4455"/>
<binaryImage start="0x00007FFBA00B0000" end="0x00007FFBA00E7000" path="DXCore.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB9AE60000" end="0x00007FFB9AEA9000" path="directxdatabasehelper.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB6BA10000" end="0x00007FFB6BA6A000" path="vaultcli.dll" version="6.2.22621.3527"/>
<binaryImage start="0x00007FFB80A30000" end="0x00007FFB80AF4000" path="nvldumdx.dll" version="32.0.15.6614"/>
<binaryImage start="0x00007FFB9AAF0000" end="0x00007FFB9AC52000" path="drvstore.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA5210000" end="0x00007FFBA523C000" path="devobj.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFB7D450000" end="0x00007FFB80160000" path="nvgpucomp64.dll" version="32.0.15.6614"/>
<binaryImage start="0x00007FFB8A9F0000" end="0x00007FFB8AD48000" path="NvMessageBus.dll" version="3.12.3354.5005"/>
<binaryImage start="0x00007FFB78BE0000" end="0x00007FFB7D05C000" path="nvwgf2umx.dll" version="32.0.15.6614"/>
<binaryImage start="0x00007FFB9C070000" end="0x00007FFB9C0A4000" path="winmm.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA43A0000" end="0x00007FFBA43ED000" path="powrprof.dll" version="6.2.22621.3958"/>
<binaryImage start="0x00007FFBA4380000" end="0x00007FFBA4393000" path="umpdc.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB72C30000" end="0x00007FFB72D85000" path="nvppex.dll" version="32.0.15.6614"/>
<binaryImage start="0x00007FFB9B500000" end="0x00007FFB9B537000" path="xmllite.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFBA5290000" end="0x00007FFBA529A000" path="dpapi.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFAD2990000" end="0x00007FFADB26C000" path="adobe\CameraRaw.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFB4A340000" end="0x00007FFB4A38D000" path="CONCRT140.dll" version="14.38.33135.0"/>
<binaryImage start="0x00007FFB601B0000" end="0x00007FFB601D6000" path="mssprxy.dll" version="7.0.22621.4249"/>
<binaryImage start="0x00007FFB0B1F0000" end="0x00007FFB0B32E000" path="adobe\microsoft.ai.machinelearning.dll" version="1.17.24.223"/>
<binaryImage start="0x00007FFAD1D30000" end="0x00007FFAD2981000" path="adobe\onnxruntime.dll" version="1.17.24.223"/>
<binaryImage start="0x00007FFAF8E70000" end="0x00007FFAF8E96000" path="D3D12.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFAEC760000" end="0x00007FFAEC962000" path="D3D12Core.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFAF3100000" end="0x00007FFAF312F000" path="D3DSCache.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB97BA0000" end="0x00007FFB97E44000" path="twinapi.appcore.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB4A310000" end="0x00007FFB4A338000" path="igd12umd64.dll" version="32.0.101.5972"/>
<binaryImage start="0x00007FFAC8BE0000" end="0x00007FFACAFAB000" path="igd12um64xel.dll" version="32.0.101.5972"/>
<binaryImage start="0x00007FFB91200000" end="0x00007FFB9129F000" path="IntelControlLib.dll" version="1.0.207.0"/>
<binaryImage start="0x00007FFB8EEF0000" end="0x00007FFB8F332000" path="igdgmm64.dll" version="32.0.101.5972"/>
<binaryImage start="0x00007FFB911B0000" end="0x00007FFB911D6000" path="igc64.dll" version="32.0.101.5972"/>
<binaryImage start="0x00007FFB86580000" end="0x00007FFB8A7F7000" path="igc1464.dll" version="32.0.101.5972"/>
<binaryImage start="0x00007FFADF470000" end="0x00007FFADF7A6000" path="igd12dxva64.dll" version="32.0.101.5972"/>
<binaryImage start="0x00007FFBA6890000" end="0x00007FFBA6D04000" path="setupapi.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFB3AB90000" end="0x00007FFB3BF25000" path="igddxvacommon64.dll" version="32.0.101.5972"/>
<binaryImage start="0x00007FFB38E60000" end="0x00007FFB3AB8E000" path="media_bin_64.dll" version="32.0.101.5972"/>
<binaryImage start="0x00007FFB48B20000" end="0x00007FFB48B49000" path="igdinfo64.dll" version="32.0.101.5972"/>
<binaryImage start="0x00007FFB8FD90000" end="0x00007FFB90FF6000" path="igd10um64xe.DLL" version="32.0.101.5972"/>
<binaryImage start="0x00007FFBA4AB0000" end="0x00007FFBA4B19000" path="mswsock.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFB9E7A0000" end="0x00007FFB9E7B9000" path="dhcpcsvc6.DLL" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFB9E510000" end="0x00007FFB9E52F000" path="dhcpcsvc.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFB75820000" end="0x00007FFB758D5000" path="webio.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFBA3FE0000" end="0x00007FFBA40E2000" path="dnsapi.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB9E500000" end="0x00007FFB9E50A000" path="rasadhlp.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB9CFC0000" end="0x00007FFB9D043000" path="FWPUCLNT.DLL" version="6.2.22621.4249"/>
<binaryImage start="0x00007FFB57B00000" end="0x00007FFB57B12000" path="adobe\xml_toolkit.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFB9D6B0000" end="0x00007FFB9D6C0000" path="adobe\Help.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFB4A7D0000" end="0x00007FFB4A85E000" path="adobe\ahclient.dll" version="4.5.1.0"/>
<binaryImage start="0x00007FFBA4490000" end="0x00007FFBA4537000" path="schannel.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFADF7B0000" end="0x00007FFADFC09000" path="adobe\video_toolkit.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFBA4F10000" end="0x00007FFBA4F3D000" path="ncrypt.dll" version="6.2.22621.4317"/>
<binaryImage start="0x00007FFBA4ED0000" end="0x00007FFBA4F07000" path="ntasn1.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB7D330000" end="0x00007FFB7D357000" path="ncryptsslp.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFB84F50000" end="0x00007FFB85095000" path="textinputframework.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB9DB00000" end="0x00007FFB9DC33000" path="CoreMessaging.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB99400000" end="0x00007FFB9976D000" path="CoreUIComponents.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB6A890000" end="0x00007FFB6A95A000" path="twinapi.dll" version="6.2.22621.3672"/>
<binaryImage start="0x00007FFB643D0000" end="0x00007FFB64481000" path="TextShaping.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFAC65A0000" end="0x00007FFAC680C000" path="msxml3.dll" version="8.110.22621.4391"/>
<binaryImage start="0x00007FFB6ABD0000" end="0x00007FFB6AC3B000" path="ninput.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB66DD0000" end="0x00007FFB66DE0000" path="adobe\Vulcan.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFB0B100000" end="0x00007FFB0B1EB000" path="adobe\VulcanMessage5.dll" version="7.1.0.44"/>
<binaryImage start="0x00007FFADDF40000" end="0x00007FFADF0C9000" path="adobe\adobe_c2pa.dll"/>
<binaryImage start="0x00007FFBA4410000" end="0x00007FFBA441C000" path="secur32.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFACAFB0000" end="0x00007FFAD1D2C000" path="adobe\organize.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFB57B20000" end="0x00007FFB57B5E000" path="adobe\bridgetalk.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFB9EA00000" end="0x00007FFB9EABC000" path="mscms.dll" version="6.2.22621.4455"/>
<binaryImage start="0x00007FFB49420000" end="0x00007FFB49469000" path="icm32.dll" version="6.2.22621.4455"/>
<binaryImage start="0x00007FFB49470000" end="0x00007FFB495A3000" path="adobe\Import.lrmodule" version="8.0.0.10"/>
<binaryImage start="0x00007FFB58570000" end="0x00007FFB585BB000" path="adobe\archiving_toolkit.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFB600F0000" end="0x00007FFB6014E000" path="dataexchange.dll" version="6.2.22621.3672"/>
<binaryImage start="0x00007FFB9DEE0000" end="0x00007FFB9E0AE000" path="mfplat.dll" version="6.2.22621.4249"/>
<binaryImage start="0x00007FFB9DEA0000" end="0x00007FFB9DED3000" path="RTWorkQ.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB2F700000" end="0x00007FFB2F732000" path="rtscom.dll" version="6.2.22621.2506"/>
<binaryImage start="0x00007FFADF280000" end="0x00007FFADF462000" path="InkObj.dll" version="6.2.22621.4391"/>
<binaryImage start="0x00007FFB69290000" end="0x00007FFB6929E000" path="atlthunk.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB2F6B0000" end="0x00007FFB2F6F5000" path="wisp.dll" version="6.2.22621.4249"/>
<binaryImage start="0x00007FFB4A730000" end="0x00007FFB4A749000" path="tpcps.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB4A750000" end="0x00007FFB4A771000" path="adobe\net_client.dll" version="8.0.0.10"/>
<binaryImage start="0x00007FFB49400000" end="0x00007FFB49411000" path="websocket.dll" version="6.2.22621.1"/>
<binaryImage start="0x00007FFB7D360000" end="0x00007FFB7D377000" path="ondemandconnroutehelper.dll" version="6.2.22621.3527"/>
<binaryImage start="0x00007FFB8F960000" end="0x00007FFB8FC5A000" path="igd10iumd64.dll" version="32.0.101.5972"/>
<binaryImage start="0x00007FFB7D170000" end="0x00007FFB7D182000" path="cscapi.dll" version="6.2.22621.1"/>
</binaryImageSet>
<dumpType>
Mini
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

<sessionId>
9B92B250-A6C7-44CF-A0FF-AA32888DCDC5
</sessionId>
<imsUserGuid>
F1C7456754AC94A20A4C98BC@AdobeID
</imsUserGuid>
</crashreport>

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices