Lightroom6 doesn’t work anymore

Question

During the start procedure the system shows an error message:Even re-installing of the program doesn’t help.Does anyone know about this error?

Mohit Goyal · Answer

Hi there,

We're sorry for the crash issue. Which Lightroom version do you have installed? Also, which operating system you are on now? You may try reset Lightroom preferences back to defaults and check if that helps. Here's the article for the steps: https://helpx.adobe.com/in/lightroom-classic/help/setting-preferences-lightroom.html#restore_preferences_to_default_settings

Let us know the outcome.

Thanks,

Mohit

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